Refunds

Refund Policy

We want you to feel confident buying from Working Theory.

14-day guarantee

If the Brand Foundation Builder isn't right for you, email us within 14 days of purchase for a full refund — no questions asked.

Digital downloads

Instant-download products can be refunded within 14 days if you haven't downloaded the files. Once files are downloaded, refunds are considered case by case.

How to request a refund

Email hello@working-theory-ai.com with the email address used at checkout. Refunds are issued to the original payment method within 5–10 business days.

Questions