Refunds
Refund Policy
We want you to feel confident buying from Working Theory.
14-day guarantee
If the Brand Foundation Builder isn't right for you, email us within 14 days of purchase for a full refund — no questions asked.
Digital downloads
Instant-download products can be refunded within 14 days if you haven't downloaded the files. Once files are downloaded, refunds are considered case by case.
How to request a refund
Email hello@working-theory-ai.com with the email address used at checkout. Refunds are issued to the original payment method within 5–10 business days.
Questions
Email us at hello@working-theory-ai.com.
